Presentation: Stakeholder Observation – Minding the Gap between What They Say and What They Do
Abstract: Have you ever noticed the difference between what a stakeholder says they will do and what they actually do? In this presentation, Wendy will show you some techniques for identifying this behavior during initiation and planning and provide some mitigation strategies for when there is a gap between what the stakeholder says and their subsequent actions.
PMI Talent Triangle: Leadership
Biography: Wendy Wickham, MA, MS, PMP, has spent over 20 years in the IT implementation trenches as an educator and project manager. Her projects have ranged from early EHR implementations to enterprise-level Unified Communications installations, and she specializes in Learning Ecosystem architectures. Wendy holds a Masters in History from the University of Georgia and a Masters in Instructional Technology from Towson University.