Managing by the Numbers: Using ROI to Lead a Federal Training Redesign Project – Brantley
Abstract:
Redesigning a federal training program is challenging, especially with compliance, workforce readiness, and budget constraints. Learn how the U.S. Patent and Trademark Office used the Phillips ROI Methodology to manage the Supervisor Certificate Program (SCP) redesign. Discover how ROI guided success metrics, stakeholder expectations, design decisions, and investment justifications. Attendees will learn to integrate ROI principles into planning, execution, and evaluation phases for alignment with organizational goals, cost control, and measurable results. Ideal for project managers, training leaders, and government professionals seeking effective evaluation methods.
Key Take-Aways:
- Using the Phillips ROI Methodology for project management helps in guiding planning, decision-making, and resource allocation throughout the training redesign process, not just post-training evaluation.
- Align training with strategic goals by setting success metrics, such as employee engagement, to connect training outcomes with organizational objectives, even when data is limited.
- Learn practical strategies for managing stakeholder expectations, tracking business impact, and making a data-driven case for continued investment in leadership development programs.
PMI Talent Triangle: Ways of Working
PDUs: 0.75
