The Empathetic Project Manager – Baptiste
Abstract:
Project Managers have a challenging job – be accountable for scope, schedule, cost, and quality for a client that most likely has ambiguous requirements by leading a team that you neither picked nor reports to you directly. The PMBoK v7 finally recognizes that PMs are not robots, and need a whole host of people skills to succeed. Learn the difference between empathy and sympathy, why it matters, and how building this muscle can enhance your PM brand and strengthen your relationships with your client and team.
PMI Talent Triangle: Power Skills
PDUs: 0.75
