Helped, Hugged, or Heard: Decoding Communication for More Effective Project Management – Stretcher
Abstract:
In the fast-paced world of project management, problem-solving is more than a technical skill—it’s a human skill. Successful project managers know that effective communication can shift the dynamics of engagement, strengthen relationships, and ultimately drive better outcomes.
This interactive session examines the “Helped, Hugged, or Heard” framework—a simple yet powerful tool for navigating complex conversations with clarity and empathy. Participants will explore how to identify what others truly need in the moment—whether it’s practical help, emotional reassurance, or simply the chance to be heard—and how tailoring communication accordingly can transform collaboration and results.
Through real-world examples, relatable scenarios, and insightful discussion, attendees will gain meaningful perspectives on how to decode conversations, connect more effectively with stakeholders, and lead with greater emotional intelligence.
Join me to learn how mastering the art of communication can elevate your project management practice—and help you lead in a way that makes people feel supported, valued, and understood.
PMI Talent Triangle: Power Skills
