Integrated Stakeholder and Risk Management in Indian Smart Cities
Abstract:
Smart Cities Mission is one of the flagship programmes of the Indian Government launched in 2015 with an aim to develop a total of hundred Smart Cities. The primary objective of this programme is urban redevelopment and retrofitting in order to make these cities smart, sustainable and citizen-friendly which will ultimately lead to economic growth and improvement in the quality of life. The development of these Smart Cities will naturally lead to the creation of various stakeholder groups often with varied interests. Also, there is an impetus on citizen participation by the programme thereby making the public an important stakeholder as well. These stakeholder groups will naturally have some intrinsic risks associated with them and by the virtue of their actions will also give rise to other risks during the lifecycle of the project. These risks can have both positive and negative effects on the projects. The traditional method of Stakeholder analysis includes populating the Power-Interest-Matrix, however, it does not fully address all the aspects of the project as the risks posed by the stakeholders themselves are either ignored or not fully accounted for. Therefore there is a need to enhance the Power-Interest-Matrix so that an Integrated Stakeholder and Risk Management (ISRM) framework is developed which helps to account for both the stakeholder’s power and interest and the risks they pose to the project. In this study, a structured approach of identifying the risky stakeholders is developed using an ISRM framework taking New Delhi Smart city as a case study.
