Presentation: Increasing Profits by Focusing on Operational Excellence
Abstract: Want to have better assurance of meeting project and organizational objectives?
VUCA stands for volatility, uncertainty, complexity, ambiguity. Operational Excellence can be defined as sustainable improvement of key performance metrics through the application of a variety of principles, systems, and tools.
The effects of VUCA are seen in terms of increased project and organizational risk. Higher risk impacts Operational Excellence – the fulfillment of project and organizational objectives as specified in key performance metrics. Reducing risk in all project areas is the key to reducing VUCA. This talk explores the ways that project risk can be reduced to avoid the overruns, performance shortfalls and failures that impact Operational Excellence and an organization’s profit.
Who Should Attend: Executives, managers, risk managers, and product leaders seeking to increase their value to their respective organizations.
Biography: Laurie Wiggins is the CEO and Founder of Sysenex Incorporated, a systems engineering company. She led her company in the development of Program Risk ID, a first to market risk identification software capability for product and service development and modification. An entrepreneur and an engineer, she has established two other companies including a space payload services firm, ToSpace Inc. and was a co-founder of New Leaf Global, an environmental company.
Ms. Wiggins has 28 years of experience in engineering and business development. As a systems engineer, formerly with The Boeing Company, she has experience on several successful development programs including Space Station Freedom, the Sea Launch launch vehicle and satellite accommodations, flown space experiments, Next Generation US air traffic control systems and software development. She has worked with the National Geographic Society and World Vision International on strategic planning for carbon credit programs. She has assisted numerous clients in obtaining new business via proposal writing. Ms. Wiggins is a consultant to firms in the aerospace and IT industries resulting in a broad experience base. Her strategic systems perspective enables her unique problem identification and solution skills, and enhances her ability to bring seemingly disparate elements together to create innovative solutions. In addition to her technical skills, she has a solid business perspective focused on customer satisfaction.
