I will describe how project managers can create psychological safety through effective conversational intelligence to keep their project team members engaged and aligned with the project vision. As research from Google has demonstrated, psychological safety is critical to building high-performing project teams.
1. Describe psychological safety and how to promote it in our project environments.
2. Explain conversational intelligence and how project managers can practice conversational intelligence.
3. Determining how engaged the project team is and increasing the project team’s engagement.