Stakeholder Management: Navigating the Stakeholder Web – A Practitioner’s Experience – Sarah Andriani

9:45 am -10:15 am

Thursday, May 9, 2019

Benjamin Banneker #2212

Paper Title:

Stakeholder Management: Navigating the Stakeholder Web - A Practitioner’s Experience

Abstract:

Just like a spider sits in the middle of its web to monitor and react to motions in its complex frame of radius threads, the DSMD project manager plays a central role in monitoring and reacting to the various and complex needs of their many stakeholders. With so many stakeholders involved in demographic surveys, how do project managers handle the scope and challenges of stakeholder management?

This paper will discuss the project management methods and processes developed and used by the Management Operations Office of the Demographic Statistical Methods Division to most effectively manage the often competing needs of its internal and external stakeholders. I will detail the list of stakeholders and their relationships to the DSMD PM, outline the tools and processes developed to handle their individual needs with regard to scope, schedule and budget, provide practical examples of tailoring project management techniques for various clients, and highlight new stakeholder management processes currently in development.

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