Presentation: Building the plane as you fly it – it is possible! Use case: using hybrid approaches to improve new hire experience.
Abstract: Have you ever wished that people in your organization knew all the best practices and different techniques, which would make projects and processes run smoothly? Often, it is challenging to get formal training. Well, you have the power to coach and inspire people to use hybrid approaches. It is especially valuable for ongoing activities, such as onboarding. People typically join organizations every two weeks, and you cannot stop this process. So, the answer is in “building the plane as you fly it!” In this presentation I will share my success story on using project management, Agile, service design, and journey mapping to improve new hire experience.
Takeaways:
- Improving a process, testing with end users, and keeping existing operations running with a project management mindset – Approach as a project (time bound), start with empathy (service design), use Agile (incremental), and add data (journey map and personas)
- Opportunity to coach colleagues on the principals and terminology in the moment (e.g., “now that we had an onboarding cycle, should we try a retrospective? Here is the definition and here is how it is typically done. I can facilitate this for the team!”)
In the presentation I will use different audience engagement tools: polling, imagery, and individual reflections. The participants will be able apply these strategies for their work initiatives.
PMI Talent Triangle:Business Acumen
Biography: Innovator, optimizer, art enthusiast .
Anastasiya Plachta is a civil servant, an IT Strategist, with a Federal Government Agency. She has almost 10 years of experience working on IT Strategy, Agile methodology, Project Management, and facilitation. She implements human-centered design and customer experience in her initiatives. Ms. Plachta has been supporting Government clients and Fortune 500 companies prior to joining the civil servant position. She co-founded and led multiple innovation and employee engagement communities. Recent inspiration: The Afrominimalist’s Guide to Living with Less by Christine Platt.
Ms. Plachta earned a Bachelor of Business Administration degree in Finance from the College of William and Mary and Master of Science degree in Management of Information Technology from the University of Virginia. She holds Project Management Professional (PMP), ICAgile Certified Professional, and SAFe 5 certificates.
