Paper and Presentation: From Scope to Impact and Outcomes: Empowering Project Managers in the Agile Product Operating Model
Abstract: Organizations are increasingly embracing the Product Operating Model to drive agility, customer-centricity, and continuous delivery of value. This evolution moves beyond traditional project boundaries—shifting focus from managing scope and timelines to enabling business impact and measurable customer outcomes.
For Project Managers, this can be a challenging transition; it’s an invitation to lead differently. In a product-centric world, PMs can play a critical role in aligning teams, managing dependencies, and ensuring that delivery efforts are tied to strategic objectives. By embracing value management, PMs can help organizations prioritize the right work, fund it adaptively, and measure what truly matters.
This session will explore how PMs can:
- Navigate the transition from project-based delivery to product-aligned value streams
- Apply value management techniques to focus on impact and outcomes
- Collaborate effectively with Product Managers, Agile teams, and stakeholders
- Support continuous planning, prioritization, and flow of value
- Reframe success metrics from “on time and on budget” to “delivering real value”
I will focus on practical insights and real-world examples of PMs who have successfully adapted their roles—shifting from scope managers to outcome enablers and strategic delivery leaders. This talk will provide a path forward to stay relevant, add value, and thrive in a changing delivery landscape.
PMI Talent Triangle: Ways of Working
Biography: Bob Payne is a seasoned Lean+Agile transformation leader who has worked exclusively in Agile since 1999. An early adopter of Extreme Programming, Scrum, and SAFe, Bob combines deep technical expertise with a strong focus on customer value—drawing on both a Master’s in AI-focused Computer Architecture and his early experience working in his family’s restaurant.
Bob is the host of the Agile Toolkit Podcast, with over 170 episodes featuring Agile thought leaders and practitioners since 2005. A passionate community builder, he founded AgileDC, a volunteer-run, “for-benefit” conference that donates all proceeds to charity.
An active speaker and trainer, Bob has presented at dozens of Agile conferences across the U.S. and internationally since 2001.
Whether consulting, coaching, or teaching, Bob brings practical insight, humor, and a people-first approach to every engagement.
